Airssen decision guide · Airssen team · Updated November 2026
Know what is included before deciding to proceed.
Every Airssen job starts with a written quote on WhatsApp, and most servicing quotes fit on one screen. Here is what to look for on any aircon quote, ours or anyone else’s, before you pay.
The quotation should identify the service or equipment, the units or quantities and the agreed location or project.
A clear quote names the service (general servicing, steam deep cleaning, a repair or an installation), the number of indoor units, and the address. If a quote only says “aircon cleaning” with a price, ask which clean and how many units. A good servicing line reads like this: General servicing · 3 units · S$109 · one address, one visit, Odour Killer included.
Cleaning, dismantling, parts, refrigerant, equipment, delivery and installation are not interchangeable. Ask which items are included.
For general servicing, Airssen includes on every unit: filters, front cover and accessible surfaces; accessible coil and blower area; drain pan and accessible drain line; Airssen Odour Killer treatment; an operation check and a written service record. Dismantling, refrigerant top-up, parts, repairs and drainage or insulation work are not included and are quoted separately if ever needed. A low base price that leaves out the drain line or the blower area is not comparable to one that includes them.
A filter, product or treatment should have a stated price and suitability basis. Ask before adding something you do not understand.
On an Airssen quote, optional items are separate lines with their own price: ACT filter at +S$29 per suitable unit, Air Mist Care at +S$39 per unit, Airshield surface treatment at +S$79 per zone. Odour Killer treatment is included in the servicing price, and you can ask us not to apply it without the price changing. If something appears on a quote that you did not ask for, ask why before you pay.
Clarify availability, payment and booking or order terms before paying. Prices are in S$ with no GST. Payment after the quote confirms your booking; extra work is quoted separately and waits for your approval.
With Airssen the order is always the same. You receive the quote. Payment of the quoted amount confirms the booking, and the date and arrival window follow in writing. If the team finds something outside the quoted scope on the day, you get the reason and a separate quote, and nothing extra happens until you approve it. After the visit you receive a service record. If something is not right after a servicing visit, tell us within 7 days and we come back to check at no charge.
Sample layout. Not a real customer quote.
Airssen general servicing Address: [postcode], 1 visit Indoor units: 3 (wall-mounted) Included on every unit: filters and cover, accessible coil and blower area, drain pan and drain line, Odour Killer treatment, operation check, service record Not included: dismantling, refrigerant, parts, repairs (quoted separately if needed) Optional: ACT filter x 3 at S$29 = S$87 (only if ticked) Total: S$109, no GST Booking confirmed on payment. Extra work only with your approval.
Is GST added on top?
No. Airssen is not GST-registered, so the total on the quote is the amount you pay.
Why is 3 units S$109 and not 3 × S$49?
Travel and setup are counted once per visit, so each extra unit at the same address costs less than the first.
What if the technician finds something else?
You get a plain explanation and a separate written quote. The agreed service still goes ahead whether or not you take the extra work.
Send it over, ours or anyone’s, and we will tell you what it covers.
Every price is written down before you pay, and extra work happens only with your approval.
Aircon servicing, steam deep cleaning, repairs and new units for Singapore homes since 2011. One written price, no GST.
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