Preparing your installation enquiry

Airssen decision guide · Airssen team · Updated November 2026

A useful brief makes the quotation conversation clearer.

A new aircon quote is only as good as the brief behind it. Five minutes gathering the details below gets you a quote that compares properly with other quotes, and saves a second round of questions.

01 · Describe the project

Tell us the property type and whether this is a new installation or replacement. Include the rooms you want to serve and any preferred brand.

Property type matters because an HDB flat, a condominium and a landed home each have their own rules for where the outdoor unit can go and how the pipes can run. Tell us which rooms need cooling and roughly how they are used, for example a bedroom used all night or a living room used in the evening. If you have a preferred brand, say so. Airssen is a Samsung and Haier dealer. Daikin equipment can be sourced through a Daikin dealer for your project, and the quote says so plainly.

02 · Share the available information

A floor plan, photos of the current setup and existing model codes help define the next questions. Final recommendations still need the actual site requirements.

Useful things to send on WhatsApp:

  • A floor plan, or the size of each room in square metres or feet
  • Photos of the existing indoor units, the outdoor unit and the pipe trunking, if this is a replacement
  • The model code on the label of each existing unit
  • Whether the existing piping is to be reused or replaced

With these we can shortlist system sizes and models. A site visit may still be needed before the final quote, and we will tell you if so.

03 · List the constraints

Share your project timing, renovation arrangements and known access restrictions. Appointment and stock availability must be confirmed.

Timing comes first: a renovation schedule, a move-in date or a unit that has already failed each changes what we recommend. Then access: a ledge-mounted outdoor unit on a high floor, condominium management rules, or a locked riser all affect the installation plan and the price. Stock and installation dates are confirmed on the written quote, not before.

04 · Ask for a complete scope

Confirm exact equipment, installation materials, exclusions, disposal if applicable, warranty and total. Full quoted payment is required before equipment ordering.

An Airssen project quote states each of these separately, so you can compare like with like:

Item What the quote confirms
Equipment Exact outdoor and indoor model codes, capacities and quantities
Installation Materials, pipe routing, insulation, access and the work included
Site extras Disposal of old units, brackets, electrical work, if any apply
Warranty Manufacturer coverage plus Airssen workmanship terms, stated separately
Timing and payment Availability, installation date and full payment before equipment is ordered

Many Samsung and Haier models qualify for Climate Vouchers. Tell us the model and we confirm its current eligibility before you order.

Copy this into your message

  • Property: HDB / condo / landed
  • New installation or replacement
  • Rooms to cool and how they are used
  • Preferred brand, if any
  • Timing and any access restrictions
  • Attach: floor plan or room sizes, photos, model codes

Already have an installer?

Buy the units from us at dealer pricing and arrange installation yourself. We confirm model codes, quantities, availability and delivery or collection in writing, with no installation unless you add it.

Questions people ask

Is there one fixed installed price?
The quote depends on the exact models and your site. You get one complete written total, not a base price with surprises.

Do you take away the old units?
Disposal is listed as a site extra on the quote when it applies, so you can see its cost on its own.

When is the equipment ordered?
After you approve the quote and full payment is received, under the agreed order terms.

Ready for a quote?

Send the brief above and we come back with the questions that remain, then the written quote.

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Every price is written down before you pay, and extra work happens only with your approval.

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